Stephanie Jade Wong
Experience
Customer Care Social Media and Email Representative at IPSY (2014 – present)
- Copy edited the company’s first internal cookbook for inclusion and diversity initiative.
- Created copy for a new IPSY-created brand.
- Project manager in charge of writing and editing social media responses, email copy and FAQs in the new brand voice. Gathered a team of 8-10 stakeholders and collaborated with editorial and marketing teams.
- Co-managed a project to design and order 1K cards. Organized and facilitated card-writing stations, and managed shipping logistics.
- Interact with members across social media and email via Conversocial and Kustomer platforms.
- Create weekly internal newsletter.
- Organized and created schedule of monthly content for @IPSYcare Twitter.
Features Editor for NY YOGA + LIFE Magazine
(Feb. 2020 – present)
- Edited 20+ stories for the first digital issue of this volunteer-run magazine.
Freelacne Writer and Editor for Alexis Damen (2019 – 2020)
- Wrote and edited email campaigns and blog posts.
- Wrote, edited, sourced photos, and scheduled Instagram posts.
- Engaged with followers on Instagram.
- Sourced photos optimized for SEO for blog posts.
*Clients included: Alexis Damen, The Haven Detox, Love, Indie B., and Hustle Amsterdam.
Editorial Intern at Shine (2017 – 2018)
- Created Instagram Stories and posted daily content.
- Transcribed, timestamped and QA’ed 20+ scripts and audio tracks for iOS app.
- Sourced photos and wrote stories to build in Contentful CMS with basic HTML to optimize for SEO.
- Created a company promotional video.
See more work history on LinkedIn here.
CERTIFICATION
- 200-Hour Registered Vinyasa Yoga Teacher
Yoga Alliance Certified
Yoga Vida | New York, NY
April 2019
EDUCATION
- M.A. Arts Journalism
S.I. Newhouse School of Public Communications
Syracuse University | Syracuse, NY
June 2016 - B.S. Magazine Journalism, Minor Cultural Anthropology
San Jose State University | San Jose, CA
May 2014