Resume

Stephanie Jade Wong

Experience

Customer Care Social Media and Email Representative at IPSY (2014 – present)

  • Edited first internal cookbook for inclusion and diversity initiative.
  • Created copy for a new IPSY-created brand.
  • Project manager in charge of writing and editing social media responses, email copy and FAQs in the new brand voice. Gathered a team of 8-10 stakeholders and collaborated with editorial and marketing teams.
  • Co-managed a project to design and order 1K cards and supplies, while staying under budget. Organized and facilitated card-writing stations. Ensured all cards were stamped and mailed.
  • Interact with members across social media and email via Conversocial and Kustomer platforms.
  • Create weekly internal newsletter.
  • Organized and created schedule of monthly content for @IPSYcare Twitter.

Freelacne Writer and Editor for Alexis Damen (2019 – 2020)

  • Wrote and edited email campaigns and blog posts.
  • Wrote, edited, sourced photos, and scheduled Instagram posts.
  • Engaged with followers on Instagram.
  • Sourced photos optimized for SEO for blog posts.

*Clients included: Alexis Damen, The Haven Detox, Love, Indie B., and Hustle Amsterdam.

Editorial Intern at Shine (2017 – 2018)

  • Created Instagram Stories and posted daily content.
  • Transcribed, timestamped and QA’ed 20+ scripts and audio tracks for iOS app.
  • Sourced photos and wrote stories to build in Contentful CMS with basic HTML to optimize for SEO.
  • Created a company promotional video.

See more work history on LinkedIn here.

VOLUNTEER

  • Features Editor
    NY YOGA + LIFE Magazine
    Feb. 2020 – present

CERTIFICATION

  • 200-Hour Registered Vinyasa Yoga Teacher
    Yoga Alliance Certified
    Yoga Vida | New York, NY
    April 2019

EDUCATION

  • M.A. Arts Journalism
    S.I. Newhouse School of Public Communications
    Syracuse University
    | Syracuse, NY
    June 2016
  • B.S. Magazine Journalism, Minor Cultural Anthropology
    San Jose State University | San Jose, CA
    May 2014